Zendesk adds flexible AI agent capabilities with Ultimate acquisition

Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. On Wednesday, the company announced it intends to acquire Ultimate, a German customer automation startup. The companies […] © 2024 TechCrunch. All rights reserved. For personal use only.

Technology Mar 13, 2024 0 Add to Reading List

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. On Wednesday, the company announced it intends to acquire Ultimate, a German customer automation startup. The companies […]

© 2024 TechCrunch. All rights reserved. For personal use only.

What's Your Reaction?

0

Like

0

Dislike

0

Love

0

Funny

0

Angry

0

Sad

0

Wow

Comments

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They help websites remember your actions and preferences (like login details, language, and other settings) over a period of time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.

By continuing to use Services Uptown Tech, you're agreeing to our use of cookies as outlined in this policy. We hope this explanation helps you understand how cookies enhance your experience on our site. Thank you for being a part of our community!